We receive information once the user registers on samarthhypermarket.com or mobile
app. For registration, the customer is asked to provide details like name, mobile
number, email address, etc. We understand that you care about how your information is
used, processed and secured by Samarth Hypermarket Private Limited (SHPL). We
assure you that your details will be confidential and the transactions secured. We would
providing any details.
By using this website/mobile app, the user provides his/her consent to this privacy
This policy describes how we collect and handle the information that customers give us
during the process of account registration on both website and mobile app. Account
information will include the customer's name, address, email address, mobile number,
etc that will be necessary for purchasing products.
B. Confidentiality of Customer
SHPL does not sell or share account information of customers to any third party. Of
course, these details will be shared with trusted parties (IT department, back office
operation team and more) that are involved in the functioning of this website/mobile
app. We assure customer information will remain confidential and safe with us.
C. How will we use information?
The information collected from customers like mobile number and/or email address to
provide them information regarding new products and offers. Email addresses will be
further used to respond to customer enquiries, feedback and to update regarding
delivery status of their order.
based on previous purchases.
In case a customer provides false information to create an account (like minor kids who
pose as adults by creating accounts with fake personal details with reference to their
age) and makes any transaction by purchasing a product without consent of their
parents or any guardian, no refund will be provided. The same applies if someone
purchases any product on this website just for fun.